Last updated November 4, 2026
Privacy Policy
This policy explains what personal information 3D-CUSTOM, a sole proprietorship owned and operated by Mohammed Mahmoud, 9890 Liberia Ave #1164, Manassas, VA 20110, United States, collects through 3d-custom.com and how it is used.
01What we collect
What you type into our forms: your name, email, phone, company, country, message and any drawings you attach.
Order details from Stripe or PayPal: your name, email, billing country and what you bought. We never receive your full card number.
Basic technical data that our hosting provider (Cloudflare) records when you visit, such as IP address and browser type, used for security and to keep the site running.
02How we use it
To answer your questions, deliver your order, send receipts and support you after a purchase. We do not sell your information and do not use it for advertising.
03Services that handle your data
Cloudflare (hosting), FormSubmit (delivers form messages and attachments to our email), Stripe and PayPal (payments), Google Fonts (loads the site’s fonts) and our email provider. Each processes data under its own privacy policy.
04Cookies
The site itself does not set advertising or tracking cookies. Payment pages from Stripe or PayPal may set cookies needed for payment and fraud prevention.
05How long we keep it
Messages and drawings are kept for as long as needed for your project and support, then deleted on request. Order records are kept as long as tax law requires.
06Your choices
You can ask to see, correct or delete your information at any time by emailing [email protected]. We answer within 30 days.
07Changes
We may update this policy; the date at the top shows the latest version.