1. What payment methods do you accept?

We accept payments via PayPal and Visa. Choose the payment method that works best for you.

2. How does the payment process work?

You will receive a sample of your work or a full design with a watermark by email. Payment is required after you review the sample or watermark-design. Once we receive your full payment, we will send you the final version of your design without any watermarks.

3. Can I request edits before making the full payment?

Yes, you can request edits or revisions before completing the full payment. We want to ensure you are satisfied with the design before finalizing the transaction.

4. How do I receive my final design?

After your full payment is processed, we will email you the final version of your design without any watermarks.

5. What information do I need to provide for my project?

Please provide all relevant information, 2D files, and sketches related to your job. This will help us create an accurate and detailed design.

6. Can I request the deletion of files I provided?

Yes, you can request us to delete any files you’ve provided. If you do not request deletion, we will keep those files as references specifically for your future projects.

7. How long does it take to complete a design?

On average, we complete designs in about 3 days. The timeline may vary depending on the number of edits requested.

8. How is the price determined?

The price will be provided after you inquire about your project. We will assess the job details and provide a quote based on the complexity and requirements.

9. How can I contact you with questions or to submit files?

For any questions, file submissions, or inquiries, please email us at design@3d-custom.com or use the contact us page on our website. We’re here to assist you!

10. What are the copyright terms for the work I receive?

You hold the copyrights to use the final work anywhere you wish. The designs are open for you to utilize in any manner you choose.